PRIVACY POLICY & TERMS OF USE
ABN 67 315 968 803 | PO Box 69, North Lakes, Qld, 4509 Australia
e: hello@16thavecreativestudio.com | w: www.16thavecreative.com
16th Ave Creative Studio respects your privacy and works hard to protect your personal information. Please read our Privacy Policy and Terms and Conditions, which provides information on using our Website (https://www.16thavecreativestudio/), purchasing our products, and how we protect the privacy of your personal information that we collect through this Website or directly from you. If you have any queries, please contact us.
If you continue to use this Website, you agree to comply with and be bound by our terms and conditions and privacy policy. If you do not agree to these terms, please do not use our Website or services.
Your providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this Website or any products and services offered on it.
Website Terms of Use
The use of this Website, www.16thavecreativestudio.com, is subject to the following terms of use:
All content and pages of this Website is for your general information and use only.
All content is subject to change without notice.
The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions. You agree that you will use this Website in accordance with all applicable local, state, national and international laws, rules, and regulations. You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent, or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services. If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent, or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
Passwords and Logins
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.
Limitation of Liability
We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services or Products. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services and Products are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services or Products.
Use of any information or materials on this Website is entirely at your own risk and 16th Ave Creative Studio shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.
Indemnification for Loss and Damage
You agree to indemnify 16th Ave Creative Studio and hold us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services, Products or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitor’s fees of every kind and nature incurred by you or any third parties through you.
Intellectual Property and Copyright
We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts, and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.
If you wish to use content, images, or other of our intellectual property, you should submit your request to us at the following email address: hello@16thavecreativestudio.com
Trademarks
The trademarks and logos contained on this Website are trademarks of 16th Ave Creative Studio. Use of these trademarks is strictly prohibited except with Our express, written consent.
All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website.
Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.
Links to External Websites
This Website may contain links that direct you outside of this Website. These links are provided for your convenience to provide further information. They do not imply or signify that we endorse or approve of the linked Website, its contents or any associated Website, product, or service. We accept no liability for loss or damage arising out of or in connection to your use of these Websites.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes concerning this Website are to be resolved by the courts having jurisdiction in Queensland, Australia. We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.
Type of Personal Information Collected
Personal Information: this may include personal data such as name, email address, personal account preferences, transactional data, such as purchase information; and technical data, such as information about cookies.
Personal data is generated from technical processes such as contact forms, comments, cookies, analytics and third-party embeds.
Comments: When visitors leave comments on the Website, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other Websites: Articles on this Website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other Websites behaves in the exact same way as if the visitor has visited the other Website. These Websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Google Analytics: We use Google Analytics on our Website. Please check their privacy policy here: https://policies.google.com/privacy#infocollect
While you visit our Website, we will track:
Products you have viewed: we will use this to, for example, show you products you have recently viewed
Location, IP address, and browser type: we will use this for purposes like estimating taxes and shipping.
Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We will use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We will also store comments or reviews if you choose to leave them.
Who on our team has access?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent; and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds, and support you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
Collection and Use of Personal Information
We collect and use the personal information for purposes including contacting and communicating with you, for internal record keeping, and for marketing.
Disclosure of Personal Information
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may disclose personal information for purposes including providing our products and services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding the handling of your personal information.
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. To better understand how Stripe uses and stores the data shared with them, check their privacy policies directly: https://stripe.com/gb/privacy
Access to and correction of Personal Information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete, or out of date.
Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below. Alternatively, you may contact the Office of the Australian Information Commission.
Unsubscribe
To unsubscribe from our e-mail database, or opt-out of communications, please use the unsubscribe option within your account, or email us at: hello@16thavecreativestudio.com with “UNSUBSCRIBE” in the subject line of the email.
Storage and Security
We are committed to ensuring that the information you provide is secure.
Amendments to this Privacy Policy and Terms & Conditions
16th Ave Creative Studio regularly reviews and updates this policy. We, therefore, reserve the right to amend this Privacy Policy and Terms & Conditions at any time.
Contact Details
16th Ave Creative Studio, PO Box 69, North Lakes Qld 4509, Australia
E: hello@16thavecreative.com
W: www.16thavecreative.com